Privacy Policy

What we may collect

• Name, phone number and email if you provide it.
• Pickup address, destination and preferred time.
• Practical details you add to the message: floor, mobility, stretcher need or requested escort.
• Basic technical information related to website operation and accepted cookies.

Why we use it

• Call you back quickly after a contact or booking request.
• Prepare the trip, check availability and confirm the price before the mission.
• Share useful details with dispatch and the assigned ambulance crew.
• Understand requests so we can improve the website and service.

Protection and sharing

• Your information is not sold.
• Access is limited to the people who need to process your request.
• We use professional tools and secured access to store and transmit requests.
• Transport notes stay limited to what you choose to share.

Your requests

• You can ask for a copy of the information we received.
• You can request a correction or deletion when the information is no longer useful.
• For any request, contact us directly by email.

Cookies